Here are some tips on finding a good repair shop:
- Start shopping for a repair facility before you need one.
- Ask friends for recommendations.
- Consult local consumer organizations.
- Arrange for alternate transportation in advance.
- Look for a neat, well organized facility.
- Look for a courteous staff, with a service writer willing to answer all
of your questions.
- Look for policies regarding labor rates, diagnostic fees, guarantees,
methods of payment, etc.
- Ask if the repair facility specializes or if it usually handles your type
of repair work.
- Look for signs of professionalism in the customer service area such as
service awards.
- Look for evidence of qualified technicians, diplomas, certificates, etc.
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Choosing a Repair Shop